Support for Tenants – Free, Confidential, and Independent
If your home has disrepair issues, is overcrowded, or you’re struggling to get your landlord to take your concerns seriously — you’re not alone.
Tenants First CIC is here to help.
We’re a not-for-profit organisation, not a claims company. We won’t pressure you into legal action.
We’ll simply help you get the support you need.
We Can Help With:
🛠 Disrepair issues (damp, mould, broken fittings, unsafe electrics, etc.)
🏠 Overcrowding or unsuitable housing
🗣 Talking to your landlord if you don’t feel comfortable doing it yourself
📝 Writing or reporting concerns clearly
🧭 Referrals to Environmental Health, housing support or legal aid (if needed)
🤝 General housing advice if you’re unsure where to turn
What Happens When You Reach Out
1. We’ll listen and talk through your situation
2. We’ll help you decide what to do next
3. If needed, we can contact your landlord with you or for you
4. If the issue can’t be resolved, we can signpost you to the right help — including trusted solicitors or support services
No Pressure. No Hidden Fees. Just Support.
We’re here to make sure you feel safe and supported in your home.
Accreditations & Memberships – Tenants First CIC
At Tenants First CIC, we pride ourselves on
being a trusted, compliant and socially-driven organisation. Our accreditations
and memberships demonstrate our commitment to high standards, tenant
protection, and transparent working practices.
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SSIP Accreditation
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BSI Member
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ICO Registered
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Advice UK Member
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Social Enterprise UK
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FPV UK Registered
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