Awaab’s Law – Information & Support
What is Awaab’s Law?
Awaab’s Law was introduced after the tragic death of two-year-old Awaab Ishak, who died from prolonged exposure to mould in his home. It sets strict deadlines for landlords to investigate and fix damp and mould hazards.
Under the law, landlords must:
Investigate urgent health risks within 24 hours
Provide a written response within 14 days
Complete necessary repairs within set legal timescales
This applies to social landlords (councils and housing associations) and is expected to extend across the housing sector.
Why It Matters
For tenants: it means safer homes, faster action, and protection for families.
For landlords: it means higher standards, more accountability, and the risk of penalties if deadlines aren’t met.
How We Help Tenants
Fast Response – we attend within 24 hours of your landlord raising a case.
Clear Reports – easy-to-read inspection reports, sent to both you and your landlord.
Independent Voice – we make sure your concerns are taken seriously and nothing is overlooked.
How We Help Landlords
Compliance Made Simple – we carry out inspections, evidence, and reporting that aligns with Awaab’s Law.
Optional Branded Reports – we can deliver reports in your organisation’s style and format.
Reduced Risk – by resolving issues quickly, you avoid claims, fines, and regulatory action.
Why Choose Tenants First CIC?
We’re an independent, not-for-profit organisation. Our mission is to protect both tenants and landlords. By working with us, you get fair, transparent, and fast support that puts people first.
