We are a free and independent support service for tenants — and a trusted partner for landlords.

Unlike ambulance-chasing solicitors or claims companies, we do not profit from disputes. Our focus is on early resolution, fair outcomes, and building stronger communities.

✊ What We Do

Support with housing issues – repairs, rent disputes, overcrowding, anti-social behaviour, and more

Tenant advocacy – helping tenants be heard and taken seriously

Landlord support – providing independent reports, mediation, and compliance services that reduce claims and costs

Community events – drop-in advice sessions, coffee mornings, and awareness workshops

💡 Our Wider Mission

We believe safe and secure housing is the foundation of a healthy community. That is why we also reinvest into tenants and neighbourhoods by developing hardship and wellbeing grants (where funding allows), for things such as:

Emergency travel to medical or legal appointments

Basic furniture or white goods in extreme need

Child essentials for families facing overcrowding

Access to counselling or wellbeing services

Training and digital access to build tenant confidence and independence

Why Tenants First CIC

For tenants – we provide free, practical advice and real solutions without pressure or hidden costs

For landlords – we reduce complaints, prevent costly claims, and help meet legal duties like Awaab’s Law

For communities – we reinvest into events, grants, and projects that strengthen neighbourhoods

Our Promise

Overcrowded. Ignored. At breaking point?

We help tenants take back control — with real solutions, not empty promises.

Under pressure, facing rising costs, and struggling with disputes?

We help landlords rebuild trust, reduce risk, and focus resources where they matter most.

👉 Real support for tenants. Real solutions for landlords. Real benefits for communities.

That’s Tenants First.